Privacy Statement - Sukhada Farms

At Sukhada Farms, your privacy is our priority. As part of our commitment to delivering ethical, traceable, and safe milk, we also ensure your personal information is collected, used, and protected responsibly.

Information We Collect

When you interact with our website, mobile applications (iOS/Android), or use our services, we may collect the following:

  • Personal Details: Name, address, phone number, email, delivery location (e.g., gated community or apartment), and preferences.
  • App Usage Data:App activity including order history, referral actions, and milestone tracking.
  • Milk Tracking Info: Your access to milk traceability reports (farmer name, breed, and milk test reports).
  • Device & Log Data: Information such as device type, OS, IP address, and access timestamps to ensure app security.

How We Use Your Data

We use your information to:

  • Process and deliver fresh milk orders efficiently.
  • Show traceable milk source details such as farmer name, breed, and test reports.
  • Support our referral and loyalty program (e.g., verifying referrals, tracking milestones).
  • Provide community services like milk stalls or test centers for eligible gated societies.
  • Send notifications about delivery status, daily milk quality, and program rewards.
  • Improve our app, user experience, and support systems.

Referral & Loyalty Program

To operate and validate the Refer & Earn and Milestone Achievement programs, we store:

  • Referral codes and related actions (e.g., sign-ups, subscription status, referral limits).
  • Milestone progress linked to your delivery history.

Your data is never shared with other users or third parties for promotional purposes.

Eco-Friendly, Traceable Bottles

Each reusable PET bottle is tagged with batch-level information. This tracking is anonymized and only linked to user accounts for quality assurance and transparency.

Data Protection

We implement:

  • End-to-end encryption on all personal and milk traceability data.
  • Secure authentication for app users.
  • Regular audits to protect your information from unauthorized access or misuse.

What We Don’t Do

  • We do not sell or rent your personal information.
  • We do not track or store any biometric data.
  • We do not use your milk report data for advertising or marketing purposes.

Your Rights

  • Access or update your personal information anytime through the app.
  • Opt out of non-essential notifications.
  • Request deletion of your account and data by contacting our support team.

Contact Us

For questions about your privacy or data usage, reach us at:

Sukhada Farms – Cultivating Purity, Protecting Privacy

Milk that’s pure, and a digital experience that’s secure.